Shipping Information
Last Updated: August 23, 2026
We work to process and ship KareTides orders quickly and securely. Here’s what you need to know about processing, tracking, and delivery.
Order Processing
Orders are typically processed within 1–3 business days, Monday through Friday, excluding holidays. Once your order ships, you’ll receive a confirmation email with tracking information.
Delivery Times
Estimated delivery times begin on the date your order ships, not the date it was placed. Delivery times may vary depending on your location and shipping carrier.
Order Tracking
Once your order ships, we’ll email you a tracking number so you can follow your package’s progress directly through the shipping carrier.
Shipping Delays
Carrier delays may occasionally occur due to weather, high shipping volume, or other circumstances outside our control. KareTides is not responsible for delays caused by the shipping carrier.
Lost Packages
If your package appears to be lost in transit, please contact KareTides Support at support@karetides.com within 7 days of the expected delivery date. We’ll review the shipment information and help determine the appropriate next steps.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include your order number and clear photos of the product, packaging, and shipping label. Eligible claims will be handled in accordance with our Refund & Returns Policy.
P.O. Boxes & Military Addresses
We ship to P.O. Boxes and APO/FPO/DPO addresses via USPS. Expedited or overnight shipping options may not be available for these addresses.
